Very Pleased with service.  Price is important...Steve M.

I shopped around for Ford dealers closer to my home and/or business in zipcodes 14612 and 14607.  Henderson Ford was practically outside of my shopping comfort area.  I was able to literally acquire this vehicle via telephone.  Thanks to Engels Gualdani, the sales person.  Once inside the dealership I received a very warm welcome from other memebers of Henderson Ford.  Thanks...Israel M.

Great Experience from sales to delivery!...Peter N.

I made the decision to get my oil changed because I had some time before I started work that day (I work for myself).  I was able to have my F-350 serviced and then was able to get to work on time.  It was very convenient for me and I will do it again.  Thank you...Mark B.

Overall it was a great experience.  Tracy and staff did an excellent job...Mark P.

You made my car buying experience more enjoyable than I could ever imagine. I would like to give special thanks to salesman Sean Lewis for the quick, honest, strait to the point service. And for facilitating the purchase of my beautiful 04 F150. I will return to Henderson Ford for all of my service and auto buying needs in the future, as well as highly recommend your sales team to anyone in the market...Zachery F. 

I have owned and had vehicles serviced for almost 50 years.   Some of my experiences have been out right disasters, some disappointing and others just OK. Though a retired engineer,  the bulk of my professional career was focused on providing the best possible products and services for several firms. Since retuning to the Webster area in 2009 after 12+ years in the Midwest, I have had 4 visits to your facility for various needs, having been recommended by our son. I just wanted to share with you that your staff's commitment to excellent service and attentiveness is a welcome surprise.  You've got my business. And, I will pass it on. Your team should be proud for being the best at what they do...Jim J.
 
Being new to the Rochester area, I was very pleased with the service that I received on my recent visit with my 20009 Ford Focus to you dealership. I had already brought my vehicle in twice before in the Buffalo area to repair this particular issue to not avail. I was very pleased that it was finally able to be resolved.  Thanks for finally fixing this problem...Linda R.
 
Quick Lane...It was very easy and timely...Maria R.
 
Service...Great experience as usual...Kristin S.
 
Great dealership - a pleasure to do business there!!!...John L.
 
Great Job to Bob Capitano. He is a wonderful person to deal with...Charles K.
 
I am completely satisfied with my car and the dealership...Patrick C.
 
Sales Consultant Robert Capitano is very knowledgeable and professional.  Lots of followup and attention to detail.  FORD RULES!! 
Love the truck!!...Lorraine A.
 
We are so completely satisfied with Henderson Ford! Mark Ostrander and Dave Fountain were phonemonal! Until now, we HAD been a loyal customer of....another local Ford Dealership. Their unprofessionalism has gained you a permanent repeat customer! We will most definitely share our experience with others! It is so nice to have a dealership in our hometown, and an extra bonus to have the atmosphere of a family environment! Two thumbs way up! We will MOST DEFINITELY BE BACK! Thank you...Ken and Lynn Y.

Excellent service.  Very personable staff and overall good service for my money...Richard D.
 
Could not have asked for a better experience or salesperson...Joan N.

Will not bring car anywhere else.
 Initially, chose Henderson Ford because the dealership was minority owned and wanted to give a break to a small business.
 Keeps coming back for Henderson Ford's excellent service and due to the fact he is treated well by Henderson employees.
 If he wins the lottery, Henderson will get an immediate sale. Henderson employs honest, good people.  They treat customers with respect. If Henderson does not sell it, Alan does not need it. Trust is earned and Henderson Ford earned my trust...Alan B.